Approve before paying.
North Growth Lab LLC, Wyoming entity 2026-002065469, provides the services remotely. We agree the scope, materials and delivery dates and show you a homepage preview. The first monthly payment is due only after you approve, before full development begins. There is no separate setup fee. A request or preview is not a paid subscription.
We do not promise a delivery date until we have agreed it in writing and received required content and access. We tell you about delays and agree a revised plan. No lead, ranking or revenue outcome is guaranteed.
Monthly, with no annual commitment.
Stripe processes the first payment and subsequent monthly renewals on your billing schedule. The checkout and project scope identify the currency and full amount, including any applicable tax. Hosting, technical care and the stated change allowance are included. Each plan covers one business, one website and one language, with two consolidated revision rounds within the agreed build scope. Domain registration, paid third-party services, advertising and additional features need separate approval. No unapproved extras will be charged.
Website Care includes 30 minutes of changes per billing month, Business Care one hour and Business Plus two hours. Unused time carries into the next billing month only, up to twice the monthly allowance. Older time is used first. Approved proactive improvements and optional review calls use the same allowance. Defect fixes within the agreed build do not use it. Unused time has no cash value and expires when service ends.
The price and scope agreed for your subscription remain as recorded in your order. A later public price list does not automatically change an existing subscription. Any proposed change to your own price or scope is communicated separately before taking effect.
Stop the next renewal.
Cancel in the secure billing portal, or email support@northgrowthlab.com from your billing email before the next renewal. We confirm cancellation in writing. There is no annual commitment or early-exit fee. Services continue until the end of the paid period unless we agree otherwise. If payment fails, we contact you to resolve it before suspending service.
Unused time is not automatically refunded for a change of mind after work has started. If we cannot deliver the agreed service, contact us to arrange correction or an appropriate refund. Nothing here limits rights or remedies that cannot legally be excluded.
Take your delivered site with you.
Your domain, supplied content and business data remain yours. When paid service ends, we provide the files for your delivered site and an export of your content and data with no export fee. We retain ownership of our reusable components and tools; you receive a continuing, non-exclusive licence to use and modify components included in your delivered site for that site. This does not grant resale rights to our general component library.
Your written scope identifies export formats, any separately agreed ownership of custom work, and dependencies on third-party services before checkout. Third-party software and licences remain subject to their own terms and may require your own account or subscription. We do not transfer other customers’ data, our credentials or third-party licences we cannot transfer. Hands-on migration and replacement of external services are separately scoped and priced; receiving your standard export is free.
Native mobile apps, ecommerce, marketplaces and open-ended custom development are not included. Business Plus covers one standard browser-based request-and-status workflow, two roles and one supported integration. We check fit and show the agreed workflow before checkout. Additional functionality requires a separate agreement.
A reply with a next step.
Our first-response target is within two business days for Website Care and one business day for Business Care or Business Plus. This means a reply with a next step and expected timing, not guaranteed completion within that time. Business days are Monday–Friday in Bangkok, excluding non-working days communicated in advance. This is not a 24/7 support or uptime service-level agreement. We agree calls across time zones in advance.
Your monthly summary records checks and changes. Business Care and Business Plus also review available visits and tracked enquiry activity and propose an improvement within the included allowance. Analytics depend on consent and access to connected tools. Clicks on phone links are not completed calls, and a report is not a promise of additional sales.
One team to contact.
support@northgrowthlab.com. Registered and mailing address: 30 N Gould St Ste N, Sheridan, WY 82801, United States. This is not a staffed customer-service office.